Assistant Store Manager
4 days ago
We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store management team, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring operational excellence.
Key Responsibilities- Customer Service and Sales: Provide exceptional customer service, respond to customer inquiries, and promote financial products and services to drive sales growth.
- Team Leadership: Supervise and train a team of customer service representatives, provide coaching and feedback, and ensure they meet sales and customer satisfaction targets.
- Operational Excellence: Oversee store operations, manage cash handling and inventory, and ensure compliance with company policies and procedures.
- Risk Management: Assess and manage risk associated with financial transactions, ensure accurate processing of loan and pawn applications, and maintain a high level of customer satisfaction.
- Store Maintenance: Maintain a clean and organized store environment, ensure proper opening and closing procedures, and address any facility needs or maintenance issues.
- Education: High school diploma or equivalent required.
- Experience: Minimum one year experience in customer service, sales, or retail, with at least 3 months of supervisory or leadership experience.
- Skills: Excellent verbal and written communication skills, ability to work phone, Point of Sale, Microsoft Office, and other systems, and ability to meet physical demands of the role.
- Comprehensive Training: Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
- Performance-Based Career Advancement: Opportunities for career growth and advancement based on performance.
- Competitive Benefits: Comprehensive benefits package, including medical insurance, 401(k) retirement plan, and paid time off.
We are an equal-opportunity employer and welcome candidates of all backgrounds to apply. If you are a motivated and experienced professional looking for a challenging role in a dynamic and growing company, please submit your application.
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