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Retail Store Associate

2 months ago

Franklin, Indiana, United States Sherwin-Williams Full time
About the Role

This is an exciting opportunity to join our team as a Retail Store Associate, where you will play a vital role in delivering exceptional customer service and driving sales growth. As a key member of our retail team, you will be responsible for building strong relationships with customers, providing expert advice on our products, and ensuring a seamless shopping experience.

Key Responsibilities
  • Customer Service Expertise: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Sales and Product Knowledge: Develop a deep understanding of our products, including their features, benefits, and applications, to provide expert advice to customers.
  • Store Operations: Maintain a clean and organized store environment, including stocking shelves, setting up displays, and ensuring a high level of visual merchandising.
  • Inventory Management: Assist with inventory control procedures, including receiving and stocking merchandise, and maintaining accurate records.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge, and support each other in delivering exceptional customer service.
Requirements
  • Age Requirement: Must be at least 18 years old.
  • Work Authorization: Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Physical Demands: Must be able to retrieve material from shelves and floor stacks, and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Availability: Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications
  • Valid Driver's License: Having a valid, unrestricted driver's license is preferred.
  • High School Diploma or GED: Having at least a high school diploma or GED is preferred.
  • Customer Service Experience: Having at least one year of experience working in a delivery, retail, or customer service position is preferred.
  • Language Skills: Ability to read, write, comprehend, and communicate in more than one language is preferred.