IT Support Specialist

1 week ago


San Diego, California, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team at San Diego State University. As an IT Support Specialist, you will be the first point of contact for students, faculty, and staff, providing technical support and assistance with campus systems and technology.

Key Responsibilities
  • Provide technical support and assistance to students, faculty, and staff via phone, email, and in-person.
  • Troubleshoot and resolve technical issues with campus systems and technology.
  • Install, configure, and modify software applications as needed.
  • Collaborate with faculty to offer consultation on integrating technology into instructional design and delivering technology-enhanced education.
  • Work closely with the ITS Help Desk team to provide end-user support and assistance.
Requirements
  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • At least 4 years of experience in technical support and assistance.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.
Why Join Us?

As an IT Support Specialist at San Diego State University, you will have the opportunity to work with a diverse range of technologies and expand your technical skillset in an educational environment. You will be part of a collaborative and supportive team that values open communication and the sharing of knowledge to help everyone succeed.

What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.


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