Sales Transformation Program Manager
3 weeks ago
At Apple, we're looking for a highly skilled Sales Transformation Program Manager to join our Worldwide Sales BPR team. As a key member of our team, you will be responsible for managing major transformation programs in the global sales organization, from supporting strategic planning for multi-year technology roadmaps to managing program progress, resource and budget tracking.
Key Responsibilities:- Lead and oversee the implementation of the Salesforce transformation program, creating and managing project plans, reviewing project progress and timelines, and ensuring on-time and on-budget delivery of projects.
- Establish and lead governance committees to stay aligned and collaborate internally, engaging cross-functional partners to establish trusted advisor relationships by providing vision and future product roadmapping.
- Build strong risk and issue management processes, tracking utilization of project resources against the resource allocation and budget.
- Manage the relationship, contract, and budgets with multiple external vendors, implementing a standardized development lifecycle methodology based on Agile principles.
- Participate in end-to-end implementation planning, including project management, issue management, communication, and change management.
- Develop and implement a Salesforce technology sustainment model, including a governance process to manage configuration versus customization, establishing processes for quantitatively tracking the success of the program.
- 8+ years of validated experience managing cross-functional, large scope, and highly integrated technology transformation programs.
- Experience with Salesforce and Salesforce-related program management experience.
- Solid project leadership skills combined with strong business acumen and analytical skills.
- Strong attention to detail, deep understanding of project, program, and portfolio planning and delivery.
- Sensitivity and good understanding of organizational issues and challenges, adept at fostering positive relationships and ability to interact at all organization levels.
- Strong analytical skills with a focus on continuous process improvement, ability to use data to tell a story, drive root cause analysis, and extract actionable insights.
- Expertise leading cross-functional workshops to drive consensus.
- Exceptional written and verbal communication and presentation skills to audiences of varying seniority, ability to influence others and move toward a common vision or goal.
- Flexibility to work in ambiguous situations, highly matrix environments, and support cross-program work-streams.
- Well-versed in Agile development processes, functional understanding of Jira, Github, and/or similar tools.
- PMI/PMP certification, Six Sigma certification, Design Thinking certification, Agile, SCRUM, and Salesforce certification.
At Apple, we offer a comprehensive compensation package, including base pay, discretionary bonuses, commission payments, and relocation assistance. Our employees also have the opportunity to become Apple shareholders through participation in our discretionary employee stock programs. Additionally, we offer comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and reimbursement for certain educational expenses related to advancing your career at Apple.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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