Senior Transformation Program Manager

4 weeks ago

Cupertino, California, United States Apple Full time
Job Summary

We are seeking a highly skilled and experienced professional to lead our Worldwide Sales BPR (Business Process Re-engineering) team. As a key member of our organization, you will be responsible for managing major transformation programs in the global sales organization, driving strategic planning, portfolio management, and program governance.

Key Responsibilities
  • Manage major transformation programs in the global sales organization, including strategic planning, portfolio management, and program governance.
  • Lead and oversee the implementation of the Salesforce transformation program, creating and managing project plans, reviewing project progress and timelines, and ensuring on-time and on-budget delivery of projects.
  • Establish and lead governance committees to stay aligned and collaborate internally, engaging cross-functional partners to establish trusted advisor relationships and provide vision and future product roadmapping.
  • Build strong risk and issue management processes, track utilization of project resources against the resource allocation and budget, and manage the relationship, contract, and budgets with multiple external vendors.
  • Implement a standardized development lifecycle methodology based on Agile principles, participate in end-to-end implementation planning, and develop and implement a Salesforce technology sustainment model, including a governance process to manage configuration versus customization.
Requirements
  • 8+ years of validated experience managing cross-functional, large scope, and highly integrated technology transformation programs.
  • Experience with Salesforce and Salesforce-related program management.
  • Solid project leadership skills combined with strong business acumen and analytical skills.
  • Strong attention to detail, deep understanding of project, program, and portfolio planning and delivery, and sensitivity to organizational issues and challenges.
  • Adept at fostering positive relationships and ability to interact at all organization levels, strong analytical skills with a focus on continuous process improvement, and ability to use data to tell a story, drive root cause analysis, and extract actionable insights.
Preferred Qualifications
  • Expertise leading cross-functional workshops to drive consensus.
  • Exceptional written and verbal communication and presentation skills to audiences of varying seniority.
  • Ability to influence others and move toward a common vision or goal.
  • Flexibility to work in ambiguous situations, highly matrix environments, and support cross-program work-streams.
  • Well-versed in Agile development processes, functional understanding of Jira, Github, and/or similar tools, PMI/PMP certification, Six Sigma certification, Design Thinking certification, Agile, SCRUM, and Salesforce certification.
What We Offer

At Apple, we offer a comprehensive compensation package, including base pay, discretionary employee stock programs, comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and reimbursement for certain educational expenses. Additionally, this role may be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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