Sales Business Process Re-engineering Change Management Lead
1 week ago
We are seeking a highly skilled Change Management Lead to join our World Wide Sales Business Process Re-engineering team at Apple. As a key member of our team, you will play a critical role in driving adoption of new processes and systems, ensuring seamless transition and minimal disruption to our business operations.
Key Responsibilities- Collaborate with business owners, process SMEs, and stakeholders to review current state processes and systems, identifying areas for improvement and implementing changes to support business growth and innovation.
- Lead and document change impacts, conducting impact analyses and other change management assessments to ensure effective communication and training for internal and external stakeholders.
- Partner with regional SMEs to review global change impacts and assess regional differences, developing recommendations for addressing change impacts and ensuring harmonization of processes across regions.
- Support global and regional process harmonization activities, reviewing and updating change management plans to ensure alignment with business objectives.
- Develop training materials and communication plans to ensure adoption of new ways of working and technology solutions, engaging with senior leaders and stakeholders to ensure successful implementation.
- 8+ years of experience in project/program/change management and/or training content development and delivery on similar programs.
- Expertise in change management principles, methodologies, and tools, including process improvement and technical documentation.
- Experience working on enterprise-scale, multi-country digital transformation projects, with a strong understanding of CRM implementations such as Salesforce.
- Strong collaboration and relationship building skills, with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners.
- Excellent communication and presentation skills, with the ability to adapt to different audiences and communication channels.
At Apple, we offer a comprehensive compensation package, including base pay, discretionary bonuses, and commission payments. We also provide a range of benefits, including comprehensive medical and dental coverage, retirement benefits, and reimbursement for certain educational expenses. Additionally, Apple employees are eligible for discretionary employee stock programs and can purchase Apple stock at a discount through our Employee Stock Purchase Plan.
We are an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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Cupertino, California, United States Apple Full timeAbout the RoleWe are seeking a highly skilled Change Management Lead to join our World Wide Sales Business Process Re-engineering team at Apple. As a key member of our team, you will play a critical role in driving adoption of new processes and systems, ensuring seamless change management across our global operations.Key ResponsibilitiesCollaborate with...
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