Customer Service Specialist
1 week ago
**About the Role:**
As a Customer Service Representative with Dwan Johnson-Bell - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive business growth. Your attention to detail and customer service skills make you an ideal fit.
This role offers an opportunity to enhance your career while resolving customer inquiries, coordinating with other team members, and anticipating community needs.
We seek a driven and sales-minded individual who is passionate about providing top-notch support to our clients.
Key Responsibilities:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
Benefits and Qualifications:
- A competitive salary of approximately $40,000 per year.
- Licensing paid by the agency.
- Bonus based on performance.
- 401(k) and health insurance benefits.
- Paid time off and training & development opportunities.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
About the Agency:
Dwan Johnson-Bell - State Farm Agent is committed to providing exceptional customer service and support to our clients. We offer a dynamic work environment and opportunities for growth and development.
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