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Insurance Office Associate

2 months ago


Kissimmee, Florida, United States Bill Pancake - State Farm Agent Full time
Job Overview

Position Summary: A dedicated State Farm Agent is looking for a qualified professional to fill the role of Insurance Staff Position - State Farm Agent Team Member. We are in search of a dynamic individual who is passionate about contributing to our agency's growth through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a fast-paced environment, this could be a fulfilling career opportunity with significant income and advancement potential.

Key Responsibilities:
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance products.
  • Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.
  • Exhibit a strong work ethic with a steadfast commitment to achieving success daily.
Compensation and Benefits:
  • Hourly wage plus commission and bonuses
  • Profit-sharing opportunities
  • Paid time off, including vacation and personal/sick days
Qualifications:
  • Preferred experience in sales (inside or outside sales, retail, or telemarketing)
  • Proven success in meeting sales targets
  • Interest in marketing products and services tailored to customer needs
  • Strong interpersonal and communication skills, both written and verbal
  • Enthusiastic about the role of insurance and financial products in helping individuals manage everyday risks and achieve their aspirations
  • People-oriented with excellent organizational skills
  • Self-motivated and detail-oriented
  • Proactive problem-solving abilities
  • Commitment to exceptional customer service
  • Familiarity with various computer applications, especially Windows
  • Dedication to accuracy and timely completion of tasks
  • Ability to work collaboratively in a team setting
  • Capability to manage multiple tasks effectively
  • Skill in presenting information to potential clients
  • Ability to assess customer needs and conduct effective interviews
  • Capacity to build rapport with clients
  • Bilingual in Spanish is preferred
  • Current Property and Casualty license required
  • Current Life and Health license required
  • Completion of courses on ethical and customer-focused sales practices is mandatory

If you envision yourself thriving in this role, we encourage you to complete our application process. We will provide further details regarding the next steps in the interview process.

This position is associated with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully fulfill any necessary licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.