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Guest Services Coordinator

2 months ago

New York, New York, United States City Winery New York Full time
Exciting Career Opportunity at City Winery

About Us

City Winery is a distinctive and lively environment where wine, culinary delights, and live performances converge to craft memorable experiences. With an emphasis on community, innovation, and exceptional service, City Winery has been a leader in the industry since its inception.

Who Are You?

If you have a passion for music, wine, and customer service, and thrive in fast-paced situations, we invite you to consider this opportunity. We seek individuals dedicated to both personal and professional development, possessing a strong work ethic and outstanding communication abilities.

Who Are We?

Founded by music industry expert Michael Dorf, City Winery is celebrated for delivering exceptional experiences to our patrons. From premier music events to award-winning wines, we host a variety of occasions that highlight the finest in entertainment and hospitality.

Why Work With Us?

City Winery provides competitive compensation, comprehensive benefits, opportunities for career growth, and a collaborative team atmosphere. Be part of an environment that fosters unforgettable evenings filled with music, wine, and hospitality.

Position: Host

Key Responsibilities

  • Welcome and assist guests throughout their time at City Winery
  • Guide guests to their tables and ensure a delightful dining experience
  • Handle reservations and inquiries with professionalism
  • Keep the dining area clean and organized
  • Provide guests with accurate wait time information
  • Stay knowledgeable about City Winery's brand, history, and events
  • Participate in training sessions and meetings as needed
  • Adhere to company policies and procedures consistently

Qualifications

  • At least 1 year of experience in a hosting role
  • Strong work ethic and exceptional customer service skills
  • Ability to manage high-pressure scenarios
  • Effective communication and interpersonal skills
  • Proficient in English and capable of performing basic business calculations
  • Willingness to work flexible shifts, including weekends and holidays
  • Able to meet the physical demands of the position

Become a part of City Winery and contribute to creating unforgettable experiences for our guests.