Sales Director-BPO/CX

4 days ago


Atlanta, Georgia, United States IGT Solutions Full time
Director of Sales & Customer Success

IGT Solutions is a leading provider of BPO & Digital solutions, and we're seeking a highly experienced Director of Sales & Customer Success to join our team. As a key member of our sales leadership team, you will be responsible for driving revenue growth and building long-term relationships with industry-leading brands.

Key Responsibilities:

  • Develop and execute sales strategies to identify and acquire new business within the Travel & Hospitality industry
  • Build and maintain strong relationships with senior executives across North America and globally
  • Collaborate with internal teams to develop presentations and proposals for client pursuits
  • Lead the negotiation process for new contracts with prospective clients
  • Develop and maintain excellent relationships with new clients to ensure committed results are achieved

Requirements:

  • 12-15 years of successful enterprise sales experience within the Travel & Hospitality industry
  • Extensive experience selling and presenting to C-level executives
  • Strong written and verbal language skills, with a positive attitude and entrepreneurial spirit
  • Tech-oriented with knowledge of contact centers, customer service, back-office operations, and AI/ML
  • Ability to travel as needed for meetings, events, conferences, and client site visits

What We Offer:

  • A competitive salary and industry-leading benefit package
  • Opportunities for growth and professional development
  • A collaborative and fast-paced work environment
  • Flexible remote work options

About IGT Solutions:

IGT Solutions is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We're a people-first company, with a focus on wellness, engagement, and community involvement. If you're a motivated and experienced sales professional looking for a new challenge, we encourage you to apply.


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