Customer Service Expert

1 week ago


Vienna, Illinois, United States DCC Propane, LLC Full time
Job Summary
Are you looking for a challenging and rewarding role where you can make a real difference in people's lives? As a Customer Service Representative with DCC Propane, LLC, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.

We are seeking a highly motivated and customer-focused individual to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing information on our products and services. You will also be involved in processing transactions, maintaining accurate records, and ensuring compliance with company policies and procedures.

This is an excellent opportunity to develop your skills and experience in a fast-paced and dynamic environment. If you are a team player with a passion for delivering outstanding customer service, we encourage you to apply.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and personal contact.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process transactions, including payments and account management.
  • Maintain accurate records and update customer information as necessary.
  • Ensure compliance with company policies and procedures.

Requirements:
  • High school diploma or equivalent required.
  • Minimum 3 years of experience in a customer-facing role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.

What We Offer:
  • A competitive salary of $45,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • The opportunity to work for a stable and growing company with a strong commitment to customer service and employee development.

About Us:

DCC Propane, LLC is a leading provider of propane and water conditioning services, with a strong presence in 29 states. Our team of over 900 dedicated professionals is passionate about delivering exceptional service and support to our customers. We offer a best-in-class benefit plan to our employees, including Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.


Equal Employment Opportunity Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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