Customer Service Ambassador

1 week ago


Vienna, Illinois, United States DCC Propane, LLC Full time
Job Description

The primary purpose of this position is to provide exceptional service support to customers. This involves assisting customers by providing product and service information in a confident, friendly, and articulate manner.

Duties and Responsibilities:
  • Provide exemplary customer service through phone and personal contact.
  • Resolve or escalate customer inquiries and/or complaints as needed.
  • Process counter transactions.
  • Document and update customer records based upon interactions.
  • Process payments and maintain customer accounts.
  • Assist with light collections or handle billing inquiries as assigned.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.



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