Dave & Buster's Guest Experience Specialist
3 weeks ago
At Dave & Buster's, we're looking for a Guest Experience Specialist to join our team. As a Guest Experience Specialist, you will be responsible for delivering an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all out fun.
Key Responsibilities:
- Deliver exceptional Guest service by greeting Guests with a positive attitude and enthusiasm, and ensuring that their experience is memorable and enjoyable.
- Manage wait times and communicate information as needed to Guests, Team Members, and Managers.
- Provide timely and accurate service, including assisting Guests with all requests and answering questions as needed.
- Assist the Guest with all requests and answers questions as needed and makes recommendations on items.
- Provide game assistance by promptly notifying Support Technicians or Management as needed.
- Ensure that all areas are clean and organized, and that all merchandise is properly stocked and displayed.
- Assist other Team Members as needed, and maintain a favorable working relationship with all other company Team Members.
Requirements:
- Be friendly and able to smile frequently.
- Work days, nights, and/or weekends as required.
- Work in a noisy, fast-paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about facility and stand for long periods of time.
- Walk or stand 100% of shift.
- Reach, bend, stoop, mop, sweep and wipe frequently.
Compensation:
Compensation is from $12 - $15 per hour.
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