Bilingual Customer Service Representative

6 days ago


Phoenix, Arizona, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, answering customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Process sales transactions accurately and efficiently, ensuring high levels of customer satisfaction.
  • Meet and exceed sales goals, consistently delivering results-driven performance.
  • Stay up-to-date with product knowledge, features, and benefits to provide expert advice to customers.
  • Collaborate with colleagues to achieve sales targets and drive business growth.
Requirements
  • Must be at least 18 years old and legally authorized to work in the country of employment.
  • Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, including evenings and weekends.
Preferred Qualifications
  • Valid, unrestricted driver's license.
  • High school diploma or equivalent.
  • Previous experience in customer service, sales, or a related field.
  • Knowledge of paint and paint-related products.
About Sherwin-Williams

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products. We are committed to providing our employees with a positive and inclusive work environment, opportunities for growth and development, and a comprehensive benefits package.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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