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Bilingual Customer Service Representative

2 months ago

Phoenix, Arizona, United States RemX Full time
Job Title: Bilingual Spanish Customer Service Representative

RemX is seeking a highly skilled Bilingual Spanish Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Job Summary:

We are looking for a customer-focused individual who is fluent in Spanish and English to join our call center team. The ideal candidate will have excellent communication skills, a strong ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and chat
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed performance metrics and quality standards
Requirements:
  • High School Diploma or equivalent required
  • 6+ months of customer service experience in a call center environment
  • Fluent in Spanish and English
  • Excellent communication and interpersonal skills
Shifts Available:

We offer a variety of shifts to accommodate your schedule, including:

  • 12:30pm-9:00pm AZ - M Tu W Th Su
  • 12:30pm-9:00pm AZ - Tu W Th F Sa
  • 11:00am-7:30pm AZ - M Tu W Th Su
  • 10:30am-9:00pm AZ - M Tu F Sa
  • 11:30am-8:00pm AZ - M Tu W Th Su
  • 10:30am-7:00pm AZ - Tu W Th F Sa
  • 10:30am-7:00pm AZ - M Tu W Th Su
  • 9:00am-5:30pm AZ - M Tu W F Sa
  • 9:00am-5:30pm AZ - Tu W Th F Sa
  • 6:00am-2:30pm AZ - M Tu W Th Su

We offer a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is fluent in Spanish and English, we encourage you to apply for this exciting opportunity.