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Store Operations Manager

2 months ago

Worcester, Massachusetts, United States Savers | Value Village Full time


Job Title: Department Manager

About Us:

As a leading for-profit thrift retailer in the United States, Canada, and Australia, we are dedicated to promoting reuse and fostering a future where secondhand shopping is commonplace. Our mission is to provide our stores with unique, gently-used items that have been generously donated by the community to local nonprofit organizations. By purchasing these items directly from our nonprofit partners, we are able to divert billions of pounds of used goods from landfills, while simultaneously offering essential funding for community programs and services. Our commitment to sustainability is echoed by our loyal customer base and our dedicated team of over 22,000 members. Discover more about our impact and the #ThriftProud movement.

Our Brands:
Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Position Overview:

Savers is seeking to fill the role of Department Manager. This dynamic position plays a crucial role in either the customer service aspect of our stores or the backroom product flow operations (production).

What You Can Expect:
  • The chance to celebrate diversity. Our team is composed of individuals from various backgrounds, experiences, and perspectives, each contributing something unique.
  • To be part of a purpose-driven organization, with a business model that resonates with our positive impact on the environment and local communities.
  • A commitment to the professional growth of our employees. With ambitious expansion plans, we understand the significance of ongoing development for our team members.
What We Offer:

Comprehensive onboarding and training from day one.

In-House Expertise: Our training department, Savers University, provides extensive training for every team member, from new hires to senior executives. Approximately 90% of our training is developed internally, supplemented by partnerships with renowned training providers.

Benefits Include:
  • Comprehensive health plans, including medical, Rx, dental, and vision coverage.
  • Company-paid life insurance for added security and peace of mind.
  • Programs for smoking cessation, diabetes management coaching, and on-demand care options.
  • A 401k plan with generous company matching contributions to help you save for a secure financial future.
  • Paid time off for leisure or personal interests.
  • A variety of mental health services to support your well-being.
Savers is an E-Verify employer.