Warehouse Operations Manager

5 days ago


Worcester, Massachusetts, United States Masis Staffing Solutions Full time
Warehouse Manager Job Description

Masis Professional Group is seeking a highly skilled and experienced Warehouse Manager to join our team.

The successful candidate will be responsible for overseeing the day-to-day operations of our warehouse, including receiving and storage, order fulfillment, logistics, production, and quality control. This is a leadership role that requires strong communication and interpersonal skills, as well as the ability to prioritize tasks and meet deadlines.

Key Responsibilities:

  • Manage all warehouse operations, including receiving and storage, order fulfillment, logistics, production, and quality control.
  • Lead a team of warehouse personnel, manage the flow and quality of work and materials, and ensure the warehouse operates efficiently.
  • Oversee picking, packing, and shipping, ensuring accurate order fulfillment, on-time delivery, and complete customer satisfaction.
  • Manage the day-to-day activities of the warehouse, including receiving, storing, quality assurance, distribution, space management, and floor productivity.
  • Keep track of all incoming and outgoing shipments, ensure inventory accuracy, and monitor inventory levels using WMS and ERP systems.
  • Oversee production and light assembly operations, including plastic sheet cutting, product kitting, counting, and packaging.
  • Supervise and train warehouse staff on the safe and effective operation of all production and warehouse equipment and processes.
  • Develop and implement Standard Operating Procedures (SOPs). Mentor, guide, and train warehouse personnel on best practices and daily operations.
  • Implement quality control measures to ensure that all products received and sent out meet the highest quality standards.
  • Develop and analyze key performance indicators (KPI) to identify areas for improvement.
  • Implement Lean Manufacturing principles and drive Continuous Improvement (CI).
  • Ensure compliance with all current state and federal safety regulations, and maintain a safe and clean working environment.
  • Manage the maintenance of warehouse and production equipment, and vehicles.

Requirements:

  • Trade School Diploma, Associate's or Bachelor's Degree in Supply Chain Management, Logistics, Business Operations, Manufacturing, or a related field.
  • 3-5 years of experience working in a small or medium-sized warehouse, including shipping and receiving, material handling, inventory management, and light assembly.
  • 2-3 years of experience in leadership or supervisory roles in a warehouse environment.
  • Proficient in Microsoft 365, especially Excel.
  • Experience with ERP and WMS systems. Experience with NetSuite is a plus.
  • Knowledge of Key Performance Indicators (KPIs) and Standard Operating Procedures (SOPs).
  • Strong communication and interpersonal skills, including writing, speaking, and active listening.
  • Enthusiastic leader with a can-do attitude who enjoys getting hands-on.
  • Exceptional time management and organization skills. Ability to prioritize tasks and meet deadlines.
  • Detail-oriented with a strong focus on quality and accuracy.
  • Strong decision-making and problem-solving skills. Ability to adapt to a dynamic and changing work environment.
  • Ability to identify improvement opportunities and drive Continuous Improvement (CI). Practical experience with Lean Manufacturing is desired.
  • Ability to operate a forklift and other warehouse equipment.
  • Valid Driver's License and a clean driving record.

Please submit your resume to be considered for this position.



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