Insurance Account Representative

4 weeks ago


New York, New York, United States Austin Raab - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Account Position. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.

Responsibilities
  • Establish and maintain strong customer relationships through proactive communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate customers about insurance options, leveraging a needs-based review process to identify and meet their needs.
  • Employ exemplary communication skills to efficiently meet customer needs while promoting the development of our business.
Qualifications
  • Dedication to delivering exceptional customer service.
  • Ability to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive problem-solving skills to address customer concerns and resolve issues.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Opportunities for growth and advancement within our office.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.

We offer a fun, energetic work environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while doing it. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

If you want to work in an environment that is fun, challenging, and rewarding, then Austin Raab - State Farm Agent may be the right fit for you. If you want to make an impact, see immediate success, we could be the place for you. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.



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