Insurance Customer Service Representative

4 weeks ago


New York, New York, United States State Farm Insurance Full time
Job Summary: We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at State Farm Insurance. As an Office Representative, you will be responsible for providing exceptional customer service by answering inquiries and resolving issues related to insurance policies. Your duties will include processing insurance policy changes and updates, handling incoming and outgoing phone calls, and maintaining accurate and organized customer files. You will also be responsible for preparing and processing insurance quotes and applications, collaborating with team members to achieve office goals, and promoting and cross-selling insurance products and services. Additionally, you will assist with claims processing and follow up, and maintain a professional and friendly demeanor at all times. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

* Provide exceptional customer service by answering inquiries and resolving issues related to insurance policies
* Process insurance policy changes and updates
* Handle incoming and outgoing phone calls
* Maintain accurate and organized customer files
* Prepare and process insurance quotes and applications
* Collaborate with team members to achieve office goals
* Promote and cross-sell insurance products and services
* Assist with claims processing and follow up

Requirements:

* High school diploma or equivalent required
* 1-2 years of experience in customer service or a related field
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Proficiency in Microsoft Office Suite

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

How to Apply:

To apply for this position, please submit your resume and a cover letter outlining your experience and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

State Farm Insurance is an Equal Opportunity Employer.

  • New York, New York, United States InsureOne Insurance Services America LLC Full time

    About UsAt InsureOne Insurance Services America LLC, we pride ourselves on being part of Confie, one of the largest privately owned insurance agencies/brokers in the United States. With over three decades of experience, we have established a strong presence across the US to better serve our clients.Our team of knowledgeable insurance professionals is...


  • New York, New York, United States Eastern Carolina Insurance Full time

    Job Title: Virtual Customer Services RepresentativeEastern Carolina Insurance is a leading insurance provider in the region, specializing in auto, home, and life insurance. We are seeking a skilled Virtual Customer Services Representative to join our team.Key Responsibilities:Respond promptly to customer inquiries and provide accurate information about...


  • New York, New York, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your primary goal will be to ensure that our customers receive accurate and timely information regarding their insurance products and services.Key Responsibilities:Assist customers with inquiries,...


  • New York, New York, United States Cathy Nesselt - State Farm Agent Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing prompt and accurate service, and resolving any issues that...


  • New Rochelle, New York, United States Digital Insurance LLC Full time

    Job SummaryWe are seeking a highly skilled Insurance Service Representative to join our team at Digital Insurance LLC. As a Personal Lines Client Service Specialist, you will be responsible for providing exceptional service to our clients, including computer input and update of personal lines accounts, reporting and service of open claims, and ensuring all...


  • New York, New York, United States Visiting Nurse Service of New York Full time

    Contact Center Customer Service RepresentativeVisiting Nurse Service of New York is seeking a skilled Contact Center Customer Service Representative to provide exceptional customer service to our clients and stakeholders. As a key member of our contact center team, you will be responsible for resolving customer inquiries and complaints in a timely and...


  • New York, New York, United States Cathy Nesselt - State Farm Agent Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting the growth of our successful insurance agency.Key Responsibilities:Establish and...


  • New York, New York, United States James Grossi - State Farm Agent Full time

    About Our TeamWe are a dynamic team of professionals dedicated to helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our mission is to provide exceptional service and support to our customers, and we are seeking a highly motivated and customer-focused individual to join our team as a Customer...


  • New York, New York, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're committed to delivering exceptional customer experiences. As a Customer Relations Representative, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Assist customers with their insurance needs, providing personalized support and...


  • New York, New York, United States Medix Full time

    Job Title:Part-Time Remote Customer Service Representative (Contract - Health Insurance)Job Type:Part-Time, Remote (Contract)Position Duration:Temporary (Health Insurance Open Enrollment)Job Summary:We are seeking a dedicated and detail-oriented Customer Service Representative to provide exceptional support to individuals navigating their health insurance...


  • New York, New York, United States State Farm Insurance Full time

    Job Summary: As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. Your goal will be to assist customers with their insurance needs and ensure seamless customer experiences.Key Responsibilities:• Assist...


  • New York, New York, United States Dallas Smock - State Farm Agent Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to promote our...


  • New Brunswick, New Jersey, United States Fred Loya Insurance Full time

    Job SummaryWe are seeking a skilled Insurance Sales Representative and Customer Service Professional to join our team at Fred Loya Insurance. As a key member of our sales team, you will be responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.ResponsibilitiesProvide...


  • New York, New York, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers. Your primary responsibility will be to assist customers with U-Haul products and services, both in-person and over the...


  • New York, New York, United States Dallas Smock - State Farm Agent Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Service Representative for Dallas Smock - State Farm Agent, you will be the face of our company, building strong relationships with our customers and providing them with...


  • New York, New York, United States One Call Concepts Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at One Call Concepts. As a Customer Service Representative, you will be responsible for answering incoming calls and assisting customers with locate requests and resolving customer inquiries.Key Responsibilities: Answer incoming calls and assist customers with locate...


  • New York, New York, United States Sterling Engineering Inc. Full time

    Job Title: Customer Service RepresentativeAt Sterling Engineering Inc., we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their inquiries, and ensuring their satisfaction with...


  • New York, New York, United States State Farm - Chris Foster Agency Full time

    Job DescriptionAs a Bilingual Chinese Customer Service Representative for State Farm - Chris Foster Agency, you will play a crucial role in assisting the sales team with various support tasks and duties. Your primary responsibility will be to contact customers regarding State Farm required documentation, billing, underwriting, and help support agency sales...


  • New York, New York, United States Voya Financial Full time

    Key ResponsibilitiesThe Participant Services Representative plays a vital role in delivering exceptional customer service to participants in employer-sponsored retirement plans. This includes answering inbound calls, assessing participant needs, and providing service resolution through clear and concise explanations of plan features and benefits.Key Skills...


  • New York, New York, United States Wkm Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Wkm Group. As a key member of our customer service department, you will be responsible for providing exceptional customer service and support to our members and providers.Key Responsibilities:Respond to customer...