Project Manager

6 days ago


Boston, Massachusetts, United States Center for Justice Innovation Full time
Job Summary

The Center for Justice Innovation is seeking a highly skilled Project Manager to lead the Eviction Diversion Initiative (EDI) program. This is a full-time position based in Suffolk County, reporting to the Senior Director, Housing Justice.

Key Responsibilities
  • Manage the daily operations of the EDI program, including developing and maintaining relationships with stakeholders, such as attorneys, judges, and government agencies.
  • Coordinate case-needs, identify social service needs, and facilitate referrals to relevant resources.
  • Oversee data management systems and technological innovations to improve access to justice.
  • Develop and maintain a resource database of providers for employment, health, and social services, as well as rental assistance and homelessness assistance programs.
  • Communicate with landlord/tenant litigants and direct them to stakeholders for appropriate assistance.
  • Develop program promotional materials, including flyers, palm cards, and automated outreach strategies.
  • Provide pro se litigants with clear and helpful information relating to navigating the summary proceeding process.
  • Steward and expand collaborative relationships with on and off-site partners, including Court staff and the Suffolk Department of Social Services.
  • Collaborate with stakeholders to provide information to landlord/tenant litigants on workshops, outreach, and trainings that provide information on rent, repairs, and other housing-related issues.
  • Communicate with landlords with large housing complexes to attempt to establish pre-filing diversion programs.
  • Conduct outreach to and communicate with petitioners following initial filing but prior to first court appearance to introduce diversion services.
  • Represent the NSCS EDI program in court, provide updates on the record, and ensure that information is streamlined to the presiding Judge.
  • Maintain data and tracking systems for grant deliverables and oversee monthly data submission for grant reporting.
  • Identify funding opportunities, build relationships with potential funders, and draft grant proposals and reports.
  • Document client data, outcomes, success stories, and services provided in centralized database(s).
  • Identify opportunities for policy and legislative reform that would offer direct benefit to clients.
  • Recruit, supervise, and train a team of staff, interns, and volunteers providing direct service to clients.
  • Oversee and maintain office management, facilities, signage, and technology needs of office space.
  • Participate in monthly Access to Justice landlord/tenant Working Group meetings and Center staff meetings.
  • Attend trainings in and outside of New York State on new developments/programs with partners and/or OCA, as needed.
Requirements
  • Bachelor's degree and a minimum of 2-3 years of experience or a Master's degree and 2-3 years of experience or equivalent lived experience in a related area, preferably as a criminal justice practitioner.
  • Excellent written skills and ability to work in a multi-disciplinary setting.
  • Strong relationships with multiple agencies and organizations both onsite and in the community.
  • Bilingual (English/Spanish) is preferred but not required.


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