Bilingual Client Support Specialist II

22 hours ago


Maitland, Florida, United States ADP Full time
Customer Service Specialist

We are seeking a highly skilled and multilingual Customer Service Specialist to join our team at ADP. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, ensuring that they have a clear understanding of our offerings
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction
  • Develop and maintain strong relationships with customers, understanding their needs and preferences

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • At least 1 year of customer service experience, preferably in a call center environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development
  • A competitive salary and benefits package, including medical, dental, and vision coverage
  • A comprehensive training program, designed to help you succeed in your role
  • The opportunity to work with a global leader in human resources technology, with a reputation for innovation and excellence

About ADP:

ADP is a global leader in human resources technology, providing innovative solutions to help organizations manage their workforce. We are committed to delivering exceptional customer service, and we are seeking talented individuals who share our passion for excellence.

Why Work at ADP?

At ADP, we believe that our people are our greatest asset. We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team members are passionate about delivering exceptional customer service, and we are committed to helping them succeed in their roles.



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