Executive Director, Reconciliation and Proofing Group Head

2 weeks ago


Getzville, New York, United States Citigroup Inc Full time
Job Summary

Citigroup Inc. is seeking a highly experienced and skilled Senior Vice President to lead our Reconciliation and Proofing Operations team. As a key member of our Operations - Transaction Services team, you will be responsible for managing complex and critical professional disciplinary areas, leading a team of professionals, and driving business growth and efficiency.

Key Responsibilities
  • Manage and oversee the end-to-end reconciliation and proofing process, ensuring accuracy, timeliness, and compliance with regulatory requirements.
  • Lead a team of professionals in providing exceptional customer service, resolving complex issues, and implementing process improvements.
  • Develop and maintain strong relationships with internal stakeholders, including product, sales, client delivery, and technology teams.
  • Collaborate with cross-functional teams to identify and implement process enhancements, driving business growth and efficiency.
  • Provide analytical and procedural expertise, representing the Operations unit or team on cross-functional processes or project deliverables.
  • Develop and implement risk and control environments, ensuring compliance with regulatory requirements and Citigroup's policies and procedures.
  • Manage and maintain key stakeholder relationships, including internal and external clients.
  • Stay up-to-date with industry trends and best practices, applying knowledge to drive business growth and efficiency.
Requirements
  • 10+ years of experience in reconciliation and proofing operations, with a strong background in managing complex and critical professional disciplinary areas.
  • Proven track record of leading high-performing teams, driving business growth and efficiency, and developing and maintaining strong relationships with internal stakeholders.
  • Advanced analytical and problem-solving skills, with the ability to develop and implement process enhancements and drive business growth and efficiency.
  • Strong communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines, and adapting to changing business needs.

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