Citrix Systems Administrator
4 weeks ago
Job Summary:
We are seeking a skilled Citrix Engineer to provide onsite and desk-side support services to end-users. The ideal candidate will have experience with building, configuring, and troubleshooting PC and laptop hardware components, as well as supporting mobile devices, printers, scanners, and other peripherals.
Key Responsibilities:
- Provide onsite and desk-side support services to end-users.
- Build, configure, and troubleshoot PC and laptop hardware components.
- Support mobile devices, printers, scanners, and other peripherals.
- Support meeting room environment and video conferencing.
- End-User Data back-up and restoration when required in the course of a service incident.
- Smart hands support for data center equipment.
- Replace defective components in data center equipment as advised by TCS Tech Support.
- Daily tape change in support of local Backup Routine in required sites.
- Must have experience of using a Call Logging system.
- Must have good working knowledge of Windows 7/10 and related hardware platforms.
- Experience with building, configuring, replacing, and troubleshooting PC and laptop hardware components.
- Familiarity with Microsoft SCCM.
- Excellent hands-on experience in installation and troubleshooting DC equipment's, Rack and Stack of the DC equipment/cable.
- Excellent communications are mandatory in English and Local language.
Requirements:
- Experience with Citrix systems and technologies.
- Strong knowledge of Windows operating systems and hardware platforms.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
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