Hospitality Operations Coordinator

3 weeks ago


Albany, New York, United States Hampton Inn Western Ave Full time
About the Job

The Housekeeping Supervisor role at the Hampton Inn Western Ave is an excellent opportunity for a motivated and detail-oriented individual to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and quality of our guest rooms and public areas.

Key Responsibilities:

  • Lead, train, and supervise Room Attendants and Operation Associates on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.
  • Assess inventory, assign rooms for cleaning, and inspect rooms to verify their status and report any discrepancies.
  • Monitor work schedules, lost and found programs, stock rooms, and carts to maintain efficiency and organization.
  • Communicate and coordinate with Engineering to ensure efficient maintenance and repair of items related to guest rooms and public areas.
  • Perform Room Attendant and/or Operation Associate duties as needed to support the team.
  • Assist in performance evaluations of Room Attendants and Operation Associates as needed.
  • Respond to special guest requests in a timely, friendly, and efficient manner.

Requirements:

  • A high school education or equivalent experience.
  • One to two years of employment-related experience, preferably in housekeeping or a similar field.
  • Working knowledge of housekeeping principles and practices.
  • Supervisory skills and the ability to communicate effectively with staff, management, and guests.

What We Offer:

  • A competitive salary range of $40,000 - $60,000 per year.
  • Paid Time Off, Holiday, Vacation, and Personal Days.
  • Great Benefits, including Medical and Dental Insurance.
  • Voluntary Short-Term Disability Insurance.
  • 401K Retirement Program with company contribution.
  • Hilton and Turf Hotel Employee Room Night Discounts.
  • Employee Awards.
  • Employee Referral Program - up to $225.00 per referral.


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