Customer Service Ambassador

3 days ago


Salt Lake, Utah, United States Deserve Full time

Customer Service Representative - Part Time

Salt Lake City, Utah / Credit Operations / Part-time

Qualifications:

• 1-2 years experience in customer service

• Financial services experience preferred

• Excellent verbal and written communication skills

• Ability to quickly learn and apply knowledge in a swiftly changing environment

• Extreme reliability and adaptability

• Effective worker both independently and on a team

• Exceptional focus on providing individualized customer support

• Multitasking capabilities, both physical and technological

• Willingness to evolve and grow alongside the company

Responsibilities:

• Provide inbound support for existing and new clients

• Deliver exceptional customer service to ensure complete satisfaction

• Resolve client inquiries and issues regarding our services and products

• Adhere to operational and compliance procedures

• Complete assigned operational tasks within targeted service level

• Maintain high levels of schedule adherence and utilization

• Maintain high attendance standards

• Implement coaching and feedback to improve contact quality

• Perform other job-related duties and responsibilities

About Deserve:

We're a fintech start-up offering an exciting opportunity to work on a growing team, where you can see the impact of your work. We're constantly expanding, which means there's a lot of career mobility. Our fast-paced environment ensures there's never a boring day at the office. We offer a competitive benefit package, including vacation time, and more. Plus, an on-site gym and a stocked break room.

Important Note:

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S based jobs.



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