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Customer Service Ambassador

2 months ago

Salt Lake, Utah, United States AU Standard Full time
About the Role

At AU Standard, we're seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in supporting our mission to make a positive impact in the community.

Key Responsibilities
  • Donation Support: Provide exceptional customer service to donors, responding to their inquiries and addressing their concerns in a timely and professional manner.
  • Community Engagement: Collaborate with various community organizations and causes to build partnerships and enhance fundraising efforts.
  • Business Development: Help sustain business expansion and objectives by raising awareness about our client's missions and goals.
  • Donor Management: Record donations with accuracy to improve donor enrollment reporting and accuracy.
  • Team Collaboration: Work closely with Customer Service and Sales Managers to improve and increase our donor base.
Requirements and Qualifications
  • Education: Some college or a higher education degree in Communications, Marketing, Business, or a related field is recommended, but not required.
  • Passion for Community Support: Must have a genuine passion for supporting causes and others within the community.
  • Empathy and Understanding: Empathy and understanding are essential when working closely with community causes.
  • Organizational Skills: Organized, timely, and resourceful are key traits for this role.
  • Team Player: Ready to work in a team-based environment or independently.