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Customer Service Ambassador
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.
Key Responsibilities
- Provide outstanding customer service through phone, email, and in-person interactions.
- Market and promote our financial services to new and existing customers.
- Prepare and process loans and income tax returns with accuracy and efficiency.
What We Offer
- Comprehensive Training Program - Our comprehensive training program will equip you with the skills and knowledge needed to succeed in this role.
- Competitive Compensation and Benefits - We offer a competitive salary, medical insurance, dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
- Opportunities for Advancement - We believe in fostering our employees' talents and providing a pathway for their individual career story.
- Community Involvement - As a company, we are pro-active members of the community, making ongoing contributions to charities, local food banks, educational institutions, and more.
About Us
We are a leader in the financial services industry, providing easy and safe installment loans and income tax preparation to the communities where we operate. Our conveniently located branches offer personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.