Claims Adjuster

5 days ago


Worcester, Massachusetts, United States The Hanover Insurance Group Full time
Job Summary:

As a Senior Workers Compensation Claims Adjuster at The Hanover Insurance Group, you will be responsible for investigating, negotiating, and resolving workers compensation claims in accordance with policy provisions, best practices, and jurisdictional requirements. You will work with insureds and claimants to guide them through the claim process and options, ensuring a high level of customer service and productivity.

Key Responsibilities:
  • Investigate and analyze claims to determine liability and extent of damages
  • Negotiate settlements with claimants and insureds
  • Develop and implement claim strategies to achieve optimal outcomes
  • Collaborate with internal stakeholders, including underwriters and attorneys, to resolve complex claims
  • Manage and maintain accurate records of claims and correspondence
  • Stay up-to-date with changing laws, regulations, and industry developments

Requirements:
  • Bachelor's degree or equivalent experience
  • Typically 3-10 years of experience in claims adjusting
  • Strong analytical and problem-solving skills
  • Excellent communication and negotiation skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in claims systems and software

What We Offer:
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Tuition reimbursement and professional development opportunities
  • Flexible work arrangements and work-life balance

About Us:

The Hanover Insurance Group is a leading property and casualty insurer, dedicated to providing exceptional service and support to our customers and employees. We are committed to fostering a culture of innovation, collaboration, and growth, and we offer a range of opportunities for professional development and advancement.



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