Senior Claims Adjuster

3 weeks ago


Worcester, Massachusetts, United States The Hanover Insurance Group Full time

About the Role:

The Hanover Insurance Group is seeking a highly skilled Regional Liability Claims Specialist to join our Major Case Unit. As a key member of our team, you will be responsible for investigating, evaluating, negotiating, and resolving complex claims that pose significant risks to the company.

Key Responsibilities:

  • Investigate and evaluate complex claims, including large property, workers' compensation, PIP, and casualty exposures.
  • Negotiate settlements and mitigate losses to minimize financial impact on the company.
  • Work with high authority limits on assignments, requiring a high degree of technical complexity and coordination.
  • Provide consultation and participation in the development of large claim strategies handled by both independent and staff adjusters.
  • Collaborate with leadership to maintain a high level of communication and ensure effective claim resolution.

Requirements:

  • 8-10 years of professional experience in claims adjusting or a related field.
  • Bachelor's degree or equivalent experience.
  • Strong technical knowledge and skills, including product and industry expertise.
  • Ability to negotiate skillfully in difficult situations with both internal and external groups.
  • Excellent written and verbal communication skills.
  • Understanding of applicable statutes, regulations, and case law.
  • Ability to think critically and anticipate, recognize, identify, and develop solutions to problems in a timely manner.

What We Offer:

  • Comprehensive benefits package, including medical, dental, vision, life, and disability insurance.
  • 401K with a company match.
  • Tuition reimbursement.
  • PTO and company-paid holidays.
  • Flexible work arrangements.
  • Cultural Awareness Day in support of IDE.

About The Hanover:

The Hanover Insurance Group is a leading provider of property and casualty insurance, committed to delivering on our promises and being there when it matters most. We live our values every day, demonstrating our commitment to our customers, employees, and the communities we serve.



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