Service Industry Liaison

3 days ago


Topeka, Kansas, United States Laird Noller Auto Group Full time
Job Description

The Service Advisor will serve as the primary point of contact for customers, assisting them with their automotive service needs while ensuring a seamless and satisfying experience.

Key Responsibilities
  • Customer Interaction: Engage with customers warmly and understand their service requirements.
  • Estimate and Appointment Management: Prepare accurate estimates for services and repairs, and coordinate appointments efficiently.
  • Communication: Keep customers informed about the service process, explaining progress and additional recommendations as needed.
  • Teamwork: Collaborate with technicians to ensure timely and accurate completion of service jobs.
  • Customer Satisfaction: Address any concerns or issues, maintaining a high level of customer satisfaction.
Our Benefits
  • Salary Range: $45,000 - $60,000 per year, depending on experience.
  • Benefits Package: Comprehensive health insurance, retirement savings plan, generous paid time off and paid holidays, ongoing training and development opportunities, and employee discounts on automotive services.
Requirements
  • Previous experience as a Service Advisor or in a related automotive role is a plus.
  • Strong communication and customer service skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Knowledge of automotive systems and repair procedures is helpful but not required.
  • Positive attitude, time management, and a willingness to learn and grow with the company.


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