Night Audit Liaison
7 days ago
We are seeking a detail-oriented Night Auditor to join our team at SpringHill Suites in Topeka, KS. As a key member of our front desk team, you will be the first point of contact for guests, providing exceptional service and ensuring a seamless stay.
Responsibilities:
- Guest Service: Check guests in, issue room keys, and provide information on hotel services and room location.
- Front Desk Operations: Answer phones in a prompt and courteous manner, process all guest calls, messages, requests, questions, or concerns.
- Cash Handling: Accurately process all cash and credit card transactions using established procedures.
- Safety and Security: Follow established hotel safety protocols and procedures at all times.
Qualifications and Requirements:
- High School diploma /Secondary qualification or equivalent.
- Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.
- Ability to work a flexible schedule including nights, weekends, and/or holidays.
About Us:
- We offer a $45,000 - $55,000 annual salary, depending on experience, plus amazing benefits including medical/dental/vision, vacation & holiday pay, same-day pay available, employee assistance program, career growth opportunities, manager training program, reduced room rates throughout the portfolio, third-party perks, 401(k), employee assistance program, employee discount, flexible schedule, flexible spending account, life insurance, parental leave, and referral program.
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