Client Experience Liaison
3 weeks ago
About Us
Capitol Federal Savings Bank is a trusted financial institution dedicated to helping our clients achieve their financial goals. As a customer-focused organization, we prioritize building strong relationships and delivering personalized service.
Job Summary
We are seeking a motivated and detail-oriented Cashier - Customer Service Representative to join our retail banking team. In this role, you will be responsible for interacting with customers, resolving their queries, and ensuring a positive experience.
Key Responsibilities
- Respond to customer inquiries and resolve issues promptly
- Collaborate with colleagues to maintain a smooth customer flow
- Continuously improve processes and procedures to enhance customer satisfaction
Qualifications
- High school diploma or equivalent required
- Previous experience in customer service or related fields
- Strong communication and problem-solving skills
Benefits and Perks
- A comprehensive benefits package, including health insurance and a 401(k) plan
- Paid time off and holidays
- Opportunities for career advancement and professional growth
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