Client Experience Liaison

3 weeks ago


Topeka, Kansas, United States Capitol Federal Savings Bank Full time

About Us

Capitol Federal Savings Bank is a trusted financial institution dedicated to helping our clients achieve their financial goals. As a customer-focused organization, we prioritize building strong relationships and delivering personalized service.

Job Summary

We are seeking a motivated and detail-oriented Cashier - Customer Service Representative to join our retail banking team. In this role, you will be responsible for interacting with customers, resolving their queries, and ensuring a positive experience.

Key Responsibilities

  • Respond to customer inquiries and resolve issues promptly
  • Collaborate with colleagues to maintain a smooth customer flow
  • Continuously improve processes and procedures to enhance customer satisfaction

Qualifications

  • High school diploma or equivalent required
  • Previous experience in customer service or related fields
  • Strong communication and problem-solving skills

Benefits and Perks

  • A comprehensive benefits package, including health insurance and a 401(k) plan
  • Paid time off and holidays
  • Opportunities for career advancement and professional growth


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