Tax Collection Specialist
5 days ago
Portnoff Law Associates, Ltd. is a reputable law firm specializing in the collection of unpaid real estate taxes and municipal utility fees. With over 200 municipal clients across Pennsylvania, our firm has established a strong presence in the industry.
Job SummaryWe are seeking a highly motivated and detail-oriented Tax Collection Specialist to join our team. As a Tax Collection Specialist, you will play a crucial role in reviewing high-volume files, preparing correspondence, and negotiating payment plans with property owners.
Key Responsibilities- File Review and Analysis: Review high-volume files to determine the appropriate course of action.
- Correspondence Preparation: Independently prepare a high volume of correspondence within assigned timeframes, adhering to our firm's standards.
- Office Policies and Compliance: Understand and follow office policies to ensure compliance.
- Client Nuances: Establish a level of proficiency on client nuances.
- Telephone Interactions: Answer and return telephone calls from property owners, negotiate payment plan terms, and make recommendations for hardship consideration.
- Attendance and Teamwork: Attendance at work is an essential function of this position, and you will work as part of a team while maintaining professional working relationships with a diverse group of individuals.
- Independence and Attention to Detail: Must be able to work independently and maintain continual attention to detail in composing, typing, and proofing materials.
- Organization and Time Management: Excellent organization, prioritization, and time management skills are required.
- Multi-Tasking and Initiative: Ability to handle multiple priorities, take initiative, and demonstrate strong follow-up skills.
- Communication and Teamwork: Ability to work as part of a team, maintain professional working relationships, and communicate effectively with a diverse group of individuals.
- Technical Skills: PC proficient in Microsoft Office (Excel, Outlook, Word), Internet, and ability to learn Collection Partner (Hubbard).
- Education and Experience: B.A./B.S from an accredited university or one to three years of work experience in collections.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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