Event Staff Representative

1 week ago


Miami, Florida, United States Binbox Lockers Full time
Event Staff Job Description

Binbox Lockers is seeking a highly skilled and detail-oriented Event Staff member to join our team. As an Event Staff representative, you will be responsible for ensuring a seamless customer experience at our events.

Key Responsibilities:

  • Provide exceptional customer service to event attendees, ensuring their needs are met and exceeded.
  • Set up and tear down rental spaces, including moving lockers, covering and uncovering lockers, and setting up tents, tables, and chairs.
  • Perform routine maintenance tasks, such as changing batteries, adjusting locker doors, and adjusting locks.
  • Assist customers with navigating to the locker area, creating a smooth traffic flow.
  • Provide technical support to customers using our Binbox app, troubleshooting and resolving issues as needed.
  • Work independently or as part of a team, depending on the size of the event.
  • Ensure accurate and timely completion of nightly reports and logs.

Requirements:

  • Ability to test, troubleshoot, and repair equipment.
  • Excellent customer-facing skills, with a proactive and positive attitude.
  • Technical familiarity with downloading and using iOS and Android app technology.
  • At least 18 years old.
  • Flexibility to work afternoons, evenings, and weekends, with 80% of the venue event schedule.
  • Ability to lift 50 pounds and walk/stand for extended periods.

Preferred Experience:

  • Previous maintenance or customer service experience.


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