Customer Service Representative

20 hours ago


Union, New Jersey, United States Planet Honda Full time
Job Summary

We are seeking a highly skilled and customer-focused Receptionist/Cashier to join our team at Planet Honda. As a key member of our dealership, you will be responsible for providing exceptional customer service, handling phone calls, and performing various administrative tasks.

Key Responsibilities
  • Greets and assists customers in a friendly and professional manner
  • Answers phone calls, screens, and transfers calls or takes messages via a multi-line switchboard
  • Processes credit card transactions, checks, and approves checks online
  • Provides customers with updated information regarding their vehicle
  • Handles customer requests and troubleshoots problems
Requirements
  • Excellent interpersonal and multi-tasking skills
  • Timely and accurate verification of work
  • Proficient in Microsoft Excel and Word software
  • Excellent calculation skills for cashier accuracy
What We Offer
  • Medical and dental plan
  • 401k plan
  • Employee Assistance Program
  • Proven sales and product training
  • Opportunities for advancement


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