Patient Service Representative
2 months ago
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at RadNet. As a Patient Service Representative, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities- Registration and Scheduling: Greet and register patients in a friendly and service-oriented manner, ensuring accurate and timely completion of necessary documentation.
- Insurance and Billing: Obtain or verify proper insurance and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
- Customer Service: Provide world-class customer service to patients, responding to their needs and concerns in a professional and empathetic manner.
- Communication and Coordination: Schedule, reschedule, or cancel appointments, confirm appointments, and notify staff of changes when necessary.
- Patient Education: Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
- Team Collaboration: Coordinate with back-office staff for timely and effective care of patients.
- Education: High School Diploma or GED
- Skills: Intermediate to advanced computer skills, strong multitasking and communication skills, experience providing exceptional customer service, and medical terminology knowledge.
- Experience: Recent medical/radiology office experience is preferred.
As a Patient Service Representative at RadNet, you will have the opportunity to work in a dynamic and team-focused environment, delivering quality, value, and access in the 21st century. You will be part of a dedicated team of professionals who are committed to a better healthcare experience.
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