Customer Service Representative

1 month ago


Medina, New York, United States Government Employees Insurance Company Full time
Customer Service Representative Opportunity

Salary: $20.15 per hour/$40,602.25 per year

We're seeking a skilled Customer Service Representative to provide exceptional support to our policyholders. As a key member of our team, you'll be responsible for answering billing questions, making policy changes, and providing recommendations to ensure a positive customer experience. If you're a strong communicator with a passion for delivering personalized service, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, and chat
  • Answer billing questions and make policy changes
  • Recommend solutions to customer issues
  • Work collaboratively with team members to resolve customer concerns

Requirements:

  • Experience in customer service or a related field
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Willingness to learn and adapt to new skills and technologies

Benefits:

As a GEICO Associate, you'll enjoy a comprehensive benefits package, including:

  • Premier Medical, Dental, and Vision Insurance
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

GEICO is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive work environment where all associates feel valued and supported.



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