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Customer Service Representative

1 month ago

Medina, Ohio, United States Planet Fitness Full time

Key Responsibilities:

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Key duties include greeting members, responding to inquiries, and resolving issues in a professional and courteous manner.

Essential Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Knowledge of customer service principles and practices