Hospitality Sales Professional

1 week ago


Philadelphia, Pennsylvania, United States Rivers Casino Full time

Rivers Casino is seeking a highly motivated Hospitality Sales Professional to join our team. As a key member of our sales team, you will be responsible for driving growth through telesales outreach to coded and uncoded customers.

About the Role

The ideal candidate will have excellent communication skills, both written and oral, and be able to work in a fast-paced environment. You will be responsible for identifying and acquiring new customers, as well as developing and coordinating marketing programs to attract the desired market.

Key Responsibilities:

  • Drive growth through telesales outreach to coded and uncoded customers
  • Identify non-carded high- and mid-level players and enroll them in loyalty programs
  • Achieve established revenue and reinvestment goals
  • Review player ratings and history to evaluate and make decisions for complimentary services
  • Develop and coordinate marketing programs and events to attract the desired market
  • Work with all departments to ensure that gaming service expectations are met

Requirements:

  • High school diploma or general education degree (GED)
  • Casino marketing and/or host experience preferred
  • Knowledge of Casino Management Systems and customer database platforms
  • Excellent communication skills, both written and oral
  • Available to work flexible shifts, weekends, and holidays
  • Ability to obtain and maintain all necessary licensing

Estimated Salary: $50,000 - $70,000 per year, depending on experience.



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