Digital Operations Manager

1 day ago


Plainfield, Illinois, United States Meijer Full time

At Meijer, we're committed to helping our customers achieve their career goals. As a Curbside Pickup Team Lead, you'll play a critical role in driving sales, efficiency, and accuracy in our digital shopping experience.

Key Responsibilities:

  • Coach and train team members on selecting and consolidating duties to ensure customers' orders are picked and packed correctly.
  • Develop and implement strategies to improve customer service, drive sales, and maintain digital operations in line with company standards.
  • Ensure that team members accurately pick targeted items per hour and maintain a safe work environment.
  • Collaborate with the store team to ensure customers receive exactly what they order, on time, with great quality and freshness.
  • Perform other duties as assigned, including auditing team members on outlined efficiencies and providing necessary feedback or in-the-moment coaching.

Requirements:

  • High school diploma or equivalent required.
  • 2-3 years of related retail experience.
  • One year of management experience.
  • One year of digital experience.
  • Demonstrated ability to communicate clearly and precisely, analyze financial and statistical information, and make informed decisions.
  • Demonstrated ability to resolve issues, manage multiple tasks, and work safely at all times.
  • Successful completion of all required certifications.


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