Office Manager

2 days ago


Plainfield, Illinois, United States Stock Yards Bank and Trust Full time
Job Title: Office Manager I

Stock Yards Bank and Trust is a leading community bank with a rich history dating back to 1904. We are committed to providing exceptional service and financial performance to our customers.

We are seeking an experienced Office Manager I to join our team. As an Office Manager I, you will be responsible for the daily management of branch operations, including in-office sales and cross sales, supervision of office staff, and hiring decisions.

Key Responsibilities:
  • Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments.
  • Develop new business by attending community events to develop banking relationships.
  • Open new accounts and sell other bank services and products to both existing and new clients.
  • Retain and expand current customer relationships.
  • Process and close loan requests.
  • Build team sales using weekly team meetings and coaching sessions.
  • Supervise branch personnel, including scheduling, employee training, performance appraisals, and disciplinary actions.
  • Maintain and update bank operational policies and procedures.
  • Recommend practices to improve branch efficiency.
  • Handle customer relations, including complaints and inquiries.
  • Responsible for office operational processes.
  • Manage the office budget.
  • Represent the bank at community functions.
Requirements:
  • High School Diploma or GED equivalent.
  • BS/BA preferred.
  • 3-5 years of retail banking experience.
  • 1 year experience in loan documentation.
  • Supervisory and employee development experience.
  • Coordinate teamwork and motivate others.
  • Good written and verbal communication skills.
  • Computer proficient.
  • Microsoft Excel and Word proficient.
  • Professional appearance and demeanor.

Stock Yards Bank and Trust is an equal opportunity employer M/F/Disability/Veteran.


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