Patient Care Coordinator

2 weeks ago


Fort Worth, Texas, United States Optum Full time
Optum Job Opportunity

At Optum, we strive to deliver care and technology to help millions of people live healthier lives. As a Patient Care Coordinator, you will play a vital role in connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.

Key Responsibilities:

  • Manage patient wait times and ensure a smooth intake process
  • Assist patients with document copying and collection of co-payments
  • Process walk-in patients and visitors, and manage medical records
  • Answer phones and schedule appointments, and maintain accurate logs
  • Perform other related duties as assigned

Why Work for Optum?

  • Competitive base pay and comprehensive benefits package
  • Performance rewards and opportunities for career growth
  • Employee discounts and education reimbursement
  • Employee Assistance Program and Employee Referral Bonus Program

Requirements:

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience
  • Strong communication and customer service skills

Preferred Qualifications:

  • 1+ years of experience working in a healthcare setting
  • Basic knowledge of Microsoft applications
  • Bilingual English/Spanish

At Optum, we are committed to creating a healthier atmosphere by promoting diversity and inclusion. We are an Equal Employment Opportunity / Affirmative Action employer and welcome applicants from all backgrounds.



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