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Front Office Coordinator

2 months ago

Carlsbad, United States Interdent Sa Full time

**Job Summary**

At Interdent Sa, we are seeking a highly skilled and detail-oriented Customer Service Ambassador to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and ensuring a seamless experience from the moment they walk in the door.

**Key Responsibilities:**

  • Follow established opening and closing procedures to ensure a smooth and efficient workflow.
  • Greet patients and visitors, handle incoming calls, and perform general clerical tasks with a high level of professionalism and courtesy.
  • Coordinate patient flow through effective communication with our dental team and other staff members.
  • Assist patients with completing necessary paperwork, setting up accounts, and making charts for new patients.
  • Manage our daily schedule, make appointments, and edit as necessary to ensure maximum efficiency.
  • Perform other duties as assigned by our management team.

**Requirements:**

  • Front office experience is required, with dental front office experience being a plus.
  • Excellent verbal and written communication skills are essential for success in this role.
  • Computer literacy is a must, with QSI experience being a valuable asset.
  • Ability to multitask and prioritize tasks effectively is crucial.
  • Bilingual Spanish is preferred, but not required.

**Benefits:**

  • Medical, dental, and vision insurance.
  • Life insurance.
  • 401K plan.
  • PTO.
  • CE credits.
  • Referral bonuses.
  • Career opportunities to advance within the company.