Front Desk Representative

1 day ago


Carlsbad, United States Carlsbad Management LLC Full time
Front Desk Agent Job Summary

We are seeking a friendly and outgoing Front Desk Agent to provide exceptional service to our hotel guests. As a key member of our team, you will be responsible for ensuring a positive and memorable experience for our guests.

Key Responsibilities:
  • Assist guests with check-in and check-out processes, issue room keys, and process payments
  • Maintain communication with housekeeping staff to coordinate room availability
  • Answer guest inquiries and complete paperwork promptly and accurately
  • Provide exceptional customer service and resolve issues in a customer-focused manner
Requirements:
  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus
  • Computer literacy
  • Able to lift 30 pounds

We offer a competitive compensation package, including dental and health insurance, flexible scheduling, and career advancement opportunities. If you are a positive and friendly individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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