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Customer Service Representative

2 months ago

Honolulu, Hawaii, United States Island Energy Services LLC Full time
About Island Energy Services LLC

Island Energy Services LLC is a leading logistics and distribution company in Hawai'i, dedicated to making life better for everyone in the islands. As a proud local company, we strive for operational and financial excellence, guided by our core values of Kīnā'ole, Aloha, Lōkahi, and Ho'ohana.

Job Summary

We are seeking a Customer Service Representative to join our team at IES Moanalua Texaco. As a key member of our retail team, you will be responsible for providing top-notch service to every customer, performing cash register functions, and maintaining a safe and clean work environment.

Responsibilities
  • Provide exceptional customer service to every customer
  • Perform cash register functions in a safe and efficient manner
  • Perform daily station cleaning and maintain a safe work environment
  • Prepare food and drinks, clean, stock, and maintain the food prep area in compliance with health codes
  • Stock and replace hot and cold items
  • Complete other tasks as assigned
Requirements
  • Ability to work a flexible schedule, including early mornings, evenings, weekends, overnight shifts, and holidays
  • Strong interpersonal and verbal & written communication skills
  • Ability to read, write, speak, and comprehend English
  • Ethical, honest, trustworthy, respectful, compassionate, supportive, and patient
  • Ability to handle challenging situations professionally and exercise good judgment
  • Basic math skills, including addition, subtraction, multiplication, and division
  • Ability to obtain required up-to-date food handling certificates and TB clearance
  • Able to work a cash register and provide accurate change
  • Must be at least 18 years of age for the sale of alcoholic products
Preferred Qualifications
  • Previous cash handling and customer service experience
Benefits
  • New Employee Sign-On and Retention Bonus of up to $
  • Eligibility for Same Day Pay
  • Tuition Benefit of up to $1,500.00 per semester
  • Transportation Benefit of $70.00 per month
  • Paid Sick Leave and Vacation (FT)
  • Employer-paid medical for employees working a minimum of 20 hours per week on a regular schedule
  • Paid Life and ADD Insurance
  • Paid Shift Differential
  • Flexible scheduling
  • Generous 401(k) matching for Eligible Employees
  • Gas Card Incentives
  • Employee Assistance Program