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Customer Relations Specialist

2 months ago

Evansville, Indiana, United States Old National Bank Full time
Position Overview:

As a vital member of our team, the Client Service Representative plays a crucial role in delivering exceptional customer service at Old National Bank.

Job Responsibilities:
  • Engage with clients to introduce and explain various banking products and services.
  • Participate actively in the sales initiatives of the banking center.
  • Process debit and credit transactions accurately and efficiently.
  • Address and resolve customer inquiries and concerns.
  • Manage the banking center's cash flow, including ordering and shipping currency.
  • Maintain accurate records for Currency Transaction Reports (CTR).
  • Oversee the banking center vault operations, ensuring proper balancing and cash disbursement.
  • Assist in the opening of new accounts for clients.

Qualifications:
  • High school diploma or GED is required.
  • 2-3 years of experience in cash handling is preferred.
  • Demonstrated excellence in customer service.
  • Proven track record of balancing cash accurately.
  • Strong organizational skills with attention to detail.
  • Physical capability to lift heavy boxes of coins.

Commitment to Diversity:
Old National Bank is dedicated to fostering an inclusive workplace. We welcome applicants from diverse backgrounds and experiences, ensuring equal opportunity for all candidates without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by law.

Our core values guide our culture:
  • Optimism
  • Collaboration
  • Inclusivity
  • Agility
  • Ethics