Tech Support Specialist
4 weeks ago
About the Role:
We are seeking a skilled Tech Support Specialist to join our OneSupport team. As a Tech Support Specialist, you will provide technical and account support to our team members through inbound calls and chats.
Key Responsibilities:
- Provide technical support for issues related to desktops, laptops, printers, network infrastructure, iPads, Remote Access, mobile devices, and email
- Assist other departments with responsibilities and business needs
- Participate in a comprehensive 10-week training program
Requirements:
- Strong verbal and written communication skills
- Aptitude for critical thinking and problem solving
- Capability to multitask
- Open-minded towards change and dynamic workplace
- Flexible and adaptable
- Customer service mindset
- High attention to detail
- Ability to work independently and within a team
Benefits:
- Comprehensive benefits package
- Opportunities for career growth and development
- Flexible work arrangements
- Inclusive culture
- Paid time off
- Paid volunteer time
About OneMain Financial:
OneMain Financial is the leader in offering nonprime customers responsible access to credit. We are dedicated to improving the financial well-being of hardworking Americans. Our team thrives on transformative digital thinking, customer-first energy, and flexible work arrangements that grow lives, careers, and our company.
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