Administrative Support Specialist

2 hours ago


Indianapolis, Indiana, United States Firefly Children & Family Alliance Full time

Make a meaningful impact in the lives of vulnerable children and families by joining Firefly Children and Family Alliance as an Administrative Assistant. In this role, you will provide critical support to our Child Care and Development Fund program, ensuring the smooth operation of our daily activities.

As an Administrative Assistant, you will be responsible for:

Data Management and Tracking (50%)

  • Collect and input data with accuracy and attention to detail
  • Prepare and submit forms in a timely manner
  • Produce reports to inform program decisions

Education Support (10%)

  • Communicate effectively with schools and institutions to support educational needs
  • Collaborate with team members to ensure seamless education coordination
  • Support education coordination personnel in their daily tasks

Internal and External Customer Service (15%)

  • Direct inquiries to the appropriate personnel
  • Provide accurate information and documentation to stakeholders

General Clerical and Admin (25%)

  • Perform various administrative tasks, including photocopying, faxing, and filing
  • Support front desk personnel in their daily duties
  • Collaborate with team members in chart audit processes

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Be at least 21 years of age
  • Hold a valid driver's license with valid insurance
  • Experience with Excel and computer software
  • Excellent communication and customer service skills
  • Clerical experience and knowledge of office equipment
  • Ability to work effectively in a team environment

Firefly Children and Family Alliance is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to advancing diversity, equity, and inclusion in our workplace and community.



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