Leasing Consultant
2 weeks ago
Roundhouse Communities LLC is seeking a dynamic Leasing Consultant to join our team. As a key member of our leasing team, you will be responsible for managing and coordinating the leasing process for our properties. This includes serving as the first point of contact for prospective tenants, providing information about the property, showing units, qualifying prospects, and preparing lease agreements.
Key Responsibilities- Manage and coordinate the leasing process for assigned properties
- Provide exceptional customer service to prospective tenants, answering questions and addressing concerns in a professional manner
- Maintain open communication with residents, addressing their concerns and ensuring resident satisfaction
- Monitor community areas to ensure they are up to par, including tours paths, models, amenities, parking lot, and common areas
- Assist in preparing notices to vacate, renewal requests, service requests, applications, move-ins, and move-outs
- Ensure all community goals are being met, including rentals, renewals, occupancy levels, and turn times
- Stay informed about the local real estate market, analyze competitor pricing, and recommend rental rates
- Complete marketing requirements as dictated by company policy and notify supervisors of upcoming marketing opportunities
- Assist in planning and executing resident events and activities
- Maintain accurate and up-to-date resident and vendor files
- Ensure compliance with city, state, and federal Fair Housing laws, and relevant city and state laws regarding resident screening, resident relations, general community operations, and marketing standards
- Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment
- A minimum of two years of sales experience highly preferred
- A minimum of one year of experience in onsite multi-family housing preferred
- Experience with property management software preferred (Yardi Voyager, RentCafe, Yieldstar, LEO, and CRM)
- Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Strong sales and customer service skills
- Strong desire to lead in your role and the local community
- Strong written and oral communication skills
- Light travel between properties may be required
Roundhouse Communities LLC offers a competitive salary and benefits package, including 9 paid holidays, paid time off, and 30% employee housing discount. Medical, dental, vision, life, and disability insurance, 401K with employer match, mental wellness program, and maternity and parental leave are also offered.
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