Customer Service Ambassador

3 weeks ago


San Francisco, California, United States Miele Full time

Key Responsibilities:

As a Customer Service Ambassador at Miele, you will be the face of our brand, delivering exceptional customer service and driving sales results. Your key responsibilities will include:

  • Analyzing customer data to identify sales and business opportunities
  • Managing existing and future clients/accounts to develop leads and ensure repeat business and referrals
  • Utilizing Customer Relationship Management systems and technology to support the development of a loyal customer base
  • Entering sales quotes and orders within company computer systems
  • Providing reception desk duties, including answering phones, maintaining visitor logs, data entry, and responding to inquiries

Requirements:

To be successful in this role, you will need:

  • Previous sales experience in retail, design, or luxury retail
  • Ability to communicate effectively with clients and coworkers in person, via phone, and via email
  • Comfortable working within the demonstration kitchen and being hands-on with food preparation and kitchen duties
  • PC proficiency, including Outlook, MS Word, and Excel, with the ability to learn new computer applications
  • Ability to work non-traditional hours, including days, nights, weekends, and holidays

About Miele:

Miele is a leading manufacturer of high-quality appliances and floorcare products. We are committed to delivering exceptional customer service and driving sales results through our team of experienced sales and business development associates.



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